After initial hiccups regarding defective product and delayed response from the shipping team, I received the replacement unit. Made my first cup of tea using the cardamom flavored tea. It was a WOW moment. The most authentic and flavorful tea I ever experienced since moving to the US. It took me back home to those small roadside hotels whose tea is the most authentic one and soothes your senses. This chai maker made experience those moments again. I see myself using this chai maker for years to come!!!!

I have been using this for over 3 years. Love this product which can make me tea without paying attention to the cook top and worrying about spill overs! All the flavors provided by Chime are great, but Masala is the key flavor I like the most!

Makes excellent chai, is easy to manage but the only issue is that you need to clean often because of the milk. But guess you cannot help it if you want real chai.

I have been obsessed with soy chai lattes from Starbucks for almost 10 years. After realizing I was spending almost $300 a month on them, I decided to buy this machine. I use it every day!!! I even convinced my friend to buy one too! No regrets.

Thank you for making a product that allows tea lovers the convenience of a chai whenever they want!